Privacy policy

Who are we ?

The address of our website is: https://www.blackowlstudio.com.

Owner
Black Owl Studio SARL
55 rue de Pfastatt – 68200 Mulhouse FRANCE
SIRET: 84200790800010
contact@blackowlstudio.com

Creator: Black Owl Studio
Publication manager: Black Owl Studio
Webmaster: Black Owl Studio
Host: OVH – 2 rue Kellermann – 59100 Roubaix – France

Use of personal data collected

Comments

When you leave a comment on our website, the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help us detect unwanted comments.

An anonymized string created from your e-mail address (also known as a hash) can be sent to the Gravatar service to check if you are using it. The confidentiality clauses of the Gravatar service are available here: https://automattic.com/privacy/. After validation of your comment, your profile photo will be publicly visible next to your comment.

We collect information about visitors who comment on our site via Akismet, our spam service. This information collected includes the IP address of the commenters, the user agent, the referrer and the URL of the site (as well as other information provided directly by the commenter such as their name, identifier, e-mail address and their comment) for the sole purpose of protecting us from unwanted comments.

Media

If you are a registered user and upload images to the website, we recommend that you avoid uploading images containing EXIF ​​data from GPS coordinates. Visitors to your website can download and extract location data from these images.

Contact forms

The contact form used on this site is Contact Form 7. The data provided (name, e-mail, etc.) is stored. They only serve to respond to you if necessary and will in no case be transmitted to third parties.

Cookies

If you post a comment on our site, you will be offered to save your name, email address and website in cookies. It is only for your convenience so that you do not have to enter this information if you post another comment later. These cookies expire after one year.

If you go to the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain personal data and will be deleted automatically when you close your browser.

When you log in, we will set a number of cookies to store your login information and screen preferences. The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

By modifying or publishing a publication, an additional cookie will be saved in your browser. This cookie does not include any personal data. It just says the ID of the post you just edited. It expires after a day.

We use cookies to track the contents of the basket while you are browsing our site.

WPML uses cookies to identify the current language of the visitor, the language most recently viewed and the language of the users who have logged in.

WooCommerce Multilingual will use cookies to decrypt basket information when languages ​​are used in the domains and to transfer data between domains.

WooCommerce Multilingual will also use cookies to identify the language and currency of each customer order as well as the currency of the reports created by WooCommerce. WooCommerce Multilingual extends these reports by adding currency information.

Content embedded from other sites

The articles on this site may include integrated content (for example videos, images, articles, etc.). Content embedded from other sites behaves in the same way as if the visitor went to that other site.

These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have an account connected to their website.

Audience metrics and metrics

This site uses the Google Analytics tool to establish statistics and audience measurements.

This personal data is anonymized and is not used for other purposes (resale, etc.).

Storage of your data

Your personal data is kept within the limit of the statutory statutory duration.

If you leave a comment, the comment and its metadata are kept indefinitely. This automatically recognizes and approves the following comments instead of leaving them in the moderation queue.

For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (except their username · ice). Site managers can also view and modify this information.

During your visit to the e-commerce section, we follow:

• Products you have seen: we use them to, for example, display products you have recently seen
• Location, IP address and browser type: we use them to estimate taxes and delivery costs
• Delivery address: we will ask you to enter it to estimate the delivery costs before you place an order, and to send you the order

When you buy on our website, we will ask you to provide information including your name, billing address, delivery address, email address, telephone number and possibly account data such as username and password. . This information will be used to:

• Send information about your account and order
• Respond to requests, including refunds and complaints
• Payment processing and fraud prevention
• Configure your account for our shop
• Comply with any legal obligation, such as calculating taxes
• Improve our store offers
• Send you marketing messages, if you choose to receive them
• If you create an account, we store your name, address, email, and phone number, which will be used to pre-populate order validation for future orders.

We generally store your information as long as we need it for the use for which we collect and use it, and we are not legally obliged to continue to keep it. For example, we store order information for 10 years for taxes and accounting. This includes your name, email address and billing and delivery addresses.

We also store comments or reviews, if you choose to send them.

Who from our team has access to the data

Our team members have access to the information you provide to us. For example, store administrators and managers have access to:

• Ordering information such as what was purchased, when and where it should be shipped
• Customer information such as your name, email address, and billing and delivery information.

Our team has access to this information to process orders, make refunds and help you.

Payments

We accept payment by PayPal. When processing payments, certain data will be transmitted to PayPal, including information required to execute the payment, such as the total amount or billing information.

Please read PayPal’s privacy policy for more details.

The rights you have over your data

If you have an account or if you have left comments on the site, you can request to receive a file containing all the personal data that we have about you, including those that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account the data stored for administrative, legal or security reasons.

You can also request the deletion of the personal data concerning you collected via the forms on our site at this address: contact@blackowlstudio.com. This does not take into account the data stored for administrative, legal or security reasons.

Transmission of your personal data

Visitor comments can be verified using an automated spam detection service.

Contact information

Owner
Black Owl Studio SARL
55 rue de Pfastatt – 68200 Mulhouse FRANCE
SIRET: 84200790800010
contact@blackowlstudio.com